Chase Bank customers across the United States noticed erroneous changes to their personal account balances on Saturday night, with some reporting lost funds and others acquiring mysterious payments. JPMorgan Chase, the investment banking and financial services conglomerate of which Chase Bank is a subsidiary, told Newsweek the issues were resolved as of 9 a.m. EDT on Sunday morning. “A technical issue overnight delayed updates to our checking accounts. We’ve resolved the issue as of 9 a.m. Eastern today and accounts show current balances,” a spokesperson from the bank said. Earlier, account holders whose earnings were compromised voiced their concern and frustration on Twitter. Although it was unclear how many accounts were affected, the trending #ChaseBank hashtag suggested widespread impact. In addition to account balance changes, many reported malfunctioning mobile applications. Get your unlimited Newsweek trial > “Parts of the app aren’t available right now. Please try again later,” read an alert message attached to the Chase mobile banking screen. “Thanks for your patience.” One Twitter user reached out to the bank’s support team early Sunday about funds that “disappeared” from his account overnight. “I like thousands of others have a mortgage payment due this week,” the user wrote. JPMorgan is… Read full this story
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